International Hospital Federation

Developing a leader in the world of healthcare.

The Problem

The International Hospital Federation operates around the world to unite hospitals in the healthcare sector. There was a strong need to progress the brand's visual identity, to bring the company into the 21st century. Equally important, was the need to re-inspire their audience, encouraging them to re-engage and be a part of their healthcare community. Prior to engaging with Canny, the IHF website was generating traffic, but the wrong kind, resulting in a high bounce rate.

The Result

We partnered with IHF to conduct a full rebrand with the aim of connecting them with healthcare leaders. We used curves, soft shapes and clean colours throughout the brand to portray a safe and reliable healthcare partner that is globally accessible. The website was overhauled to create an easy-to-manage system providing IHF with something simple to update and maintain, meaning they can easily keep up to date with the rapidly changing healthcare sector. The creation of new, SEO-driven content also encourages visitors to stay on the site and engage with their offering.

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Services Provided

IHF - Logo on Shape Background

Reaching out globally

Although based in Geneva, Switzerland, IHF work on a global scale acting as an overarching policy maker and delivery partner for hospitals.

Due to their audience spanning across countries and continents, it was important that IHF were accessible to all healthcare professionals.

Creating globe visuals helped to push IHF as a world leader and emphasised the brand’s reach to hospitals around the world.

Using a repeated pattern of circles across the branding, from the circle around the logo, to the circular photography, it helped us create an ongoing and reliable identity within the health sector.

IHF - Main Logo on Graph Background
IHF - Logo Hint
Well managed hospitals improve health outcomes for everyone, everywhere
IHF globe graphic

Circular communication

Circular shapes and movement were integral to this rebrand to shape IHF as the hub that connects all components of healthcare.

Merging the letters ‘IHF’ together added fluidity to the logo helping to represent the wraparound service they provide to healthcare businesses.

This fluidity continues into the circular imagery and provides a strong link between IHF’s global reach and the work they do.

The organisation's ongoing loop of knowledge needed to become a central pillar of the brand to reinforce IHF as an industry leader that audiences can trust.

This was enhanced by the consistent use of circular and spherical shapes which helped to create repeated patterns that mirror the growing extensive knowledge contained within IHF as an organisation.

IHF - Brand Orbs
IHF - Stationary Design
IHF - Photography
IHF - Who We Help
IHF Awards 2023
IHF logos
IHF_portfolio-keynote

Inspiring a movement

Positioning IHF as the go-to-market leader was key for this rebrand as their wider audience needed to be inspired to join and be part of this healthcare community.

To reignite hope within the IHF audience and to instil trust, we needed to make sure that they felt reassured by the solidity of the new brand identity.

To communicate this concept, we ensured all aspects of the visual identity steered the audience towards visiting the new website and discovering its new functionality and accessibility.

Prior to the redesign of the IHF website, they were receiving a high volume of traffic but these were often the wrong type of website visitors. This resulted in a high bounce rate with people jumping on and jumping straight back off, and therefore not engaging with any of the content.

To combat this we created a new website that encouraged their audience to stay on the site and engage with the rich content. This helped drive interest in ares such as events and webinars, and also further connects healthcare leaders on a global scale.

IHF - Events page
IHF - Website Homepage
IHF - Website Members
IHF - Website on Mobile
IHF - Geneva Sustainability Centre on Website

Uplifting the healthcare industry

Brands in the healthcare industry are usually perceived as ‘safe’ by using particular shades of blue often combined with white. IHF wanted to revolutionise their image and differentiate their brand from others in the industry.

This led to the creation of a new colour palette consisting of navy, indigo, and aqua to present IHF as a fresh brand with a fresh appeal.

These colours helped to shift the company from a corporate healthcare delivery partner to a modernised yet professional organisation.

Also, using darker tones of blue combined with more natural aqua shades help communicate the reach of IHF by reflecting the colour palette of the globe.

💭

“Finding the right agency was essential for our rebranding and website redevelopment. As a small comms team supporting all the programmes and events in a global NGO, Canny understood the need to work with like an extension of the team. Through their client management, technical expertise, and creative thinking, they reduced the stress in delivering a major transformational project. Every member of the team is a pleasure to work with and they’ve helped us take a big step forward in building our profile.”

Headshot of Katherine Bennett from the IHF (International Hospital Federation)

Katherine Bennett

Senior Communications Manager

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What our partners say 📢

Leaf IT

"They took a difficult brief and delivered a fresh new brand that pushes boundaries and arms us with what we need to grow our business and expand into new markets."

Rachael Weir headshot

Rachael Weir

Marketing Manager

NTE

"The project has increased Channel Partner engagement and enhanced awareness of our services portfolio. Canny's work has been vital in supporting our strategic goals as we evolve as a company."

NTE - Emily Mason

Emily Mason

Channel Marketing Manager

IHF

"Canny understood the need to work like an extension of the team and reduced stress delivering a major transformational project. They've helped us take a big step forward in building our profile."

Headshot of Katherine Bennett from the IHF (International Hospital Federation)

Katherine Bennett

Senior Communications Manager

Macdonald & Company

"They took our disjointed branding and turned it into a strong, professional showpiece for our global consultancy. The rebranding success led to us appointing Canny to relaunch our website, further cementing our new look and taking on a complicated integration project with ease."

Chanelle headshot

Chanelle Alhinai

Marketing Manager

What our partners say 📢

Leaf IT

"They took a difficult brief and delivered a fresh new brand that pushes boundaries and arms us with what we need to grow our business and expand into new markets."

Rachael Weir headshot

Rachael Weir

Marketing Manager

NTE

"The project has increased Channel Partner engagement and enhanced awareness of our services portfolio. Canny's work has been vital in supporting our strategic goals as we evolve as a company."

NTE - Emily Mason

Emily Mason

Channel Marketing Manager

IHF

"Canny understood the need to work like an extension of the team and reduced stress delivering a major transformational project. They've helped us take a big step forward in building our profile."

Headshot of Katherine Bennett from the IHF (International Hospital Federation)

Katherine Bennett

Senior Communications Manager

Macdonald & Company

"They took our disjointed branding and turned it into a strong, professional showpiece for our global consultancy. The rebranding success led to us appointing Canny to relaunch our website, further cementing our new look and taking on a complicated integration project with ease."

Chanelle headshot

Chanelle Alhinai

Marketing Manager